At CryptoChallengePass.com, we are committed to providing high-quality services and maintaining a fair and transparent relationship with every client. Please read our refund policy carefully before purchasing any service.

✅ Refund Eligibility

We offer refunds under the following conditions:

1. Service Not Delivered:
   If you paid for a service and we did not initiate or deliver it within the agreed timeframe, you are eligible for a full refund.

2. Duplicate Payment:
   If a duplicate payment is made by mistake, the extra amount will be refunded.

3. Internal or Technical Error:
   If a system issue or internal error prevents us from providing the service, we will either refund your payment or offer an alternative solution.

4. Challenge Not Passed by Our Team:
   If we fail to pass your funded account challenge, we will refund the full service fee you paid.

❌ Non-Refundable Cases

Refunds are not applicable in the following situations:

• If the account is breached due to your personal trading activity.
• If false or incomplete account details are provided.
• If you change your mind after the service has started.
• If you requested a refund after the service was completed and delivered successfully.

🕒 Processing Time

Refunds, if approved, will be processed within 5–10 business days and returned to the original payment method.

📩 Contact for Refunds

To request a refund, contact us with the subject line:
“Refund Request – [Your Name / Order ID]”

Email: support@cryptochallengepass.com